Eligibility Questionnaire

Ketamine Clinic London

Consultant-led, medically governed ketamine infusion therapy for Treatment Resistant Depression, PTSD, and chronic pain — available at our Hampstead and Knightsbridge clinics in London.

Important Clinical Notice

Ketamine infusion therapy is a specialist medical treatment available only following a full psychiatric eligibility assessment. It is not suitable for everyone. All treatment decisions are made by our consultant psychiatrists, with comprehensive informed consent, medical screening, and continuous monitoring protocols in place.

Our ketamine clinic London serves patients from Hampstead, Knightsbridge, Chelsea, Kensington, Camden, Westminster, and across the capital. Neuro Reset Clinic is a consultant-led private mental health clinic providing IV ketamine infusion therapy within a fully medically governed, safety-monitored clinical setting — for individuals whose conditions have not responded adequately to conventional treatments.

What is Ketamine Infusion Therapy?

A Breakthrough in Psychiatric Medicine

Ketamine is a dissociative anaesthetic agent that, when administered in precisely controlled sub-anaesthetic doses, produces rapid and clinically meaningful antidepressant effects in many patients — often within hours, rather than the weeks typically required for conventional antidepressants.

Unlike SSRIs and SNRIs, which act on the serotonin system, ketamine targets the NMDA glutamate receptor pathway — an entirely different neurobiological mechanism. This makes it uniquely effective for patients who have not responded to conventional pharmacotherapy.

It is currently one of the most significant advances in biological psychiatry and is supported by a growing body of high-quality clinical evidence for Treatment Resistant Depression, PTSD, and chronic neuropathic pain.

Ketamine infusion therapy clinical suite at Neuro Reset Clinic London

Who is Eligible for Ketamine Infusion Therapy?

Ketamine infusion therapy is not a first-line treatment. Eligibility is determined by our consultant psychiatrists following a thorough clinical assessment. The following criteria typically indicate potential candidacy:

Adults (18+)

We treat adults aged 18 and over. A full psychiatric history is required as part of the eligibility assessment process.

Treatment-Resistant Conditions

Typically patients who have trialled at least two antidepressants and/or evidence-based psychotherapies without sufficient benefit.

No Disqualifying Contraindications

A history of uncontrolled hypertension, active psychosis, or certain other conditions may exclude treatment on safety grounds.

Medically Stable

Underlying physical health must be stable enough to safely undergo anaesthetic-related intervention. Full medical screening is required.

Eligibility is always determined on an individual basis by our consultant psychiatrists. A consultant-led assessment is required before any treatment can be offered. Read our full eligibility guide.

Conditions We Treat

  • Treatment Resistant Depression (TRD)
  • PTSD and Complex PTSD (cPTSD)
  • Bipolar Depression (selected cases)
  • Chronic Primary Pain (selected cases)
  • Suicidal ideation in treatment-resistant contexts
  • Anxiety with refractory depression

What to Expect: Your Treatment Pathway

Every patient at our London ketamine clinic follows a structured, consultant-led pathway designed to ensure safety, informed consent, and optimal clinical outcomes.

  1. 01

    Initial Enquiry & Eligibility Questionnaire

    Complete our online eligibility questionnaire. Our clinical team will review your responses and contact you to discuss whether a formal consultation is appropriate.

  2. 02

    Consultant Psychiatric Assessment

    A comprehensive evaluation with a consultant psychiatrist covering psychiatric, medical, and psychosocial history, plus a review of previous treatment records.

  3. 03

    Tailored Treatment Plan & Informed Consent

    If eligible, your consultant outlines a personalised plan, explains risks and benefits in full, and obtains written informed consent before any treatment begins.

  4. 04

    Infusion Course (typically 6 sessions over 2–3 weeks)

    IV ketamine is administered in our dedicated clinical suite with continuous physiological monitoring by trained staff. Each session lasts approximately 40–60 minutes. A responsible adult must accompany you home after each session.

  5. 05

    Post-Course Review & Ongoing Support

    A formal consultant-led response review follows the course. Outcome measures are assessed. Maintenance infusions and integrated psychological support are discussed based on clinical response.

Clinical Governance & Safety

Patient safety is paramount. Our ketamine programme operates within a rigorous governance framework designed in accordance with UK regulatory and professional standards:

Pre-Treatment Assessment

Full psychiatric, medical, and psychosocial evaluation. Contraindications thoroughly screened. Written informed consent required.

Continuous Monitoring

Blood pressure, heart rate, oxygen saturation, and mental state monitored throughout every infusion by trained clinical staff.

Ongoing Review

Regular consultant-led progress reviews, response measurement, and post-course follow-up. Psychological support integrated throughout.

Strict Contraindication Screening

Patients with a history of psychosis, uncontrolled hypertension, or certain other conditions are excluded on safety grounds.

Integrative Psychological Support

Infusion therapy is embedded within a broader care plan including psychological support to maximise and sustain benefit.

Comprehensive Documentation

Full clinical records maintained. GP letters issued (with patient consent). Outcome measures recorded systematically.

Why Patients Choose Our London Ketamine Clinic

Patients travelling from Chelsea, Kensington, Camden, Westminster, and across London choose Neuro Reset Clinic because of our commitment to consultant-led, safety-governed care:

Consultant Psychiatrist-Led

Every patient is assessed, treated, and followed up by a GMC-registered consultant psychiatrist — not a nurse or non-specialist.

Two Central London Locations

Accessible from North, Central, West, and South London via Hampstead (NW3) and Knightsbridge (SW3).

No GP Referral Required

You can self-refer directly. We request relevant treatment records as part of the assessment process.

Integrated Psychological Support

Ketamine therapy is embedded within a broader care plan — not delivered in isolation. Psychological input is incorporated throughout.

Rigorous Safety Governance

Strict contraindication screening, continuous physiological monitoring, and documented informed consent protect every patient.

Outcome-Focused Care

Validated outcome measures are recorded systematically. Post-course reviews ensure clinical response is properly assessed and a longer-term care plan established.

Cost & Consultation Pathway

Private Treatment — Transparent Pathway

Ketamine infusion therapy at Neuro Reset Clinic is available as a private treatment following a consultant psychiatric assessment. The pathway begins with an eligibility review, followed by a formal consultation. Treatment fees are discussed in full with your consultant before any commitments are made.

  • No GP referral required — self-referral accepted
  • Initial eligibility questionnaire is free of charge
  • Fees are transparent and discussed prior to any treatment
  • Consultant-led review is included within the treatment pathway
  • NHS funding is not accepted for this treatment

To discuss fees or begin the assessment process, please complete the eligibility questionnaire or contact our clinical team directly.

Frequently Asked Questions

Ketamine infusion therapy involves the intravenous administration of precisely dosed sub-anaesthetic ketamine in a controlled clinical environment. It acts via NMDA receptor pathways to produce rapid antidepressant and anti-anxiety effects — often within hours — in patients for whom conventional medications have not worked.

Candidates generally include adults with confirmed Treatment Resistant Depression or treatment-resistant PTSD who have tried at least two different antidepressant regimens and/or evidence-based therapies without sufficient benefit. All eligibility decisions are made by our consultant psychiatrists following a full clinical assessment.

When administered in a properly governed clinical setting, ketamine infusion therapy has an established safety profile with decades of use in anaesthesia and an expanding evidence base in psychiatry. Our clinic maintains comprehensive monitoring, contraindication screening, and emergency protocols. It is not suitable for everyone — hence our rigorous eligibility process.

A standard course typically comprises six IV infusions over two to three weeks. Each session lasts approximately 40–60 minutes. Patients rest briefly in a monitored recovery space before discharge. A responsible adult must accompany and transport the patient home. A consultant review follows the course, and maintenance infusions may be discussed based on clinical response.

No GP referral is required to enquire or access a consultation. However, we will request details of your treatment history and previous psychiatric records to inform our assessment. We work closely with other treating clinicians (with your consent) to ensure your care is well co-ordinated and safe.

Our ketamine clinic London operates from Hampstead (NW3) and Knightsbridge (SW3), making us accessible from Chelsea, Kensington, Camden, Westminster, Maida Vale, Marylebone, Notting Hill, Islington, and across Greater London. Both locations are well-served by public transport.

Our London Ketamine Clinic Locations

Hampstead Clinic (NW3)

Neuro Reset Clinic
ZEN Hampstead Pharmacy & Clinic
57–61 Heath Street
Hampstead, London NW3 6UG
0208 079 1314

Serving: Hampstead, Belsize Park, Highgate, Kentish Town, Camden, Golders Green, Primrose Hill

View Hampstead clinic details

Knightsbridge Clinic (SW3)

Neuro Reset Clinic
ZEN Knightsbridge Pharmacy & Clinic
53 Beauchamp Place
Knightsbridge, London SW3 1NY
020 7225 1660

Serving: Knightsbridge, Chelsea, Kensington, Westminster, Mayfair, Marylebone, Notting Hill, Fulham

View Knightsbridge clinic details

Related pages:  Ketamine clinic London — clinic overview |  Private ketamine therapy London |  Who is eligible for ketamine treatment? |  How ketamine infusion therapy works

Clinically reviewed by Dr Wayne Kampers, Consultant Psychiatrist, Neuro Reset Clinic — March 2026. This page is updated regularly to reflect current clinical evidence and practice.

Check My Eligibility Now Speak to Our Team

Wondering if Ketamine Therapy is Right for You?

Our eligibility questionnaire is the first step. Our consultant team will review your answers and be in touch to discuss the most appropriate pathway for your needs.